American Leak Detection of the North Bay & the Peninsula

Jan 2024

I am writing this review in response to a call from a person from American Leak Detection (ALD) who read my review about my dissatisfaction and the result of the ALD visit and the charge that I paid. The person (lady's name I do not have) was honestly concerned that I was not happy. She then did something that I considered exception for a business today. She offered a refund of over half of the charge I paid -- and I see she did indeed credit my charge card. Kudos to you Ms. ???. I think that says positive "volumes" about her company and her concern for the reputation of ALD. If you ask me would I call upon them again, my answer would be YES. Now to increase the concern...read full review

Nov 2023

This company is full of nothing but great, hard working people. Everyone I came into touch with was a complete professional and knew there job. I'm super impressed with their customer service and the quality of the work. They are not the cheapest, nor do the pretend to be, but they are worth every penny I spent with them. I highly recommend their services to anyone who may need them and will continue to keep them at the top of my list when in need.

Nov 2023

Our pool was losing water quickly. American Leak Detection came out and found the leak and unfortunately it meant draining the pool almost all the way. Their report was comprehensive with photos and they found the problem, which was a leaking pipe under the pool deck. Their repair included busting out the aggregate and replacing it. They were efficient and did a great job with the repair. What a relief to have found them. It wasn't cheap but they did a great job.