I wish I had read reviews here before I ordered. Items look beautiful online. I ordered 2 necklaces and a cuff bracelet. I wore the bracelet 3 times and it broke in two pieces. I emailed customer service and got a copy and paste type email about their warranty only being 30 days. 30 days is not a long time when you buy something that you don’t intend to wear daily. I chose to wear it when it matched the day but unfortunately didn’t even get three full uses out of it. Waste of money.
Apr 2024
I will say that my cuff bracelet is just beautiful. However, the order I placed was for 2 items. The necklace was to be personalized. I received my bracelet 3 weeks after order. Online account showed both were shipped. When I attempted to call the company 9 times, I spoke with someone once. None of my messages were returned. Emails took 2-3 days to return and I was told story after story that it was being shipped Needless to say, I won’t order from LLC again. The necklace finally arrived today. 7 weeks after order. In my last correspondence with a LLC representative, there was no apology or even an acknowledgment that the service was less than satisfactory but they...read full review
Dec 2023
Terrible company. Charged my card immediately and 8 weeks later still don’t have my order. They are a scam. I’ve email and they’ve stated a pewter shortage but then promise to ship and never do. I’m going to appeal to my cc to get money back.
I wish I had read reviews here before I ordered. Items look beautiful online. I ordered 2 necklaces and a cuff bracelet. I wore the bracelet 3 times and it broke in two pieces. I emailed customer service and got a copy and paste type email about their warranty only being 30 days. 30 days is not a long time when you buy something that you don’t intend to wear daily. I chose to wear it when it matched the day but unfortunately didn’t even get three full uses out of it. Waste of money.
I will say that my cuff bracelet is just beautiful. However, the order I placed was for 2 items. The necklace was to be personalized. I received my bracelet 3 weeks after order. Online account showed both were shipped. When I attempted to call the company 9 times, I spoke with someone once. None of my messages were returned. Emails took 2-3 days to return and I was told story after story that it was being shipped Needless to say, I won’t order from LLC again. The necklace finally arrived today. 7 weeks after order. In my last correspondence with a LLC representative, there was no apology or even an acknowledgment that the service was less than satisfactory but they...read full review
Terrible company. Charged my card immediately and 8 weeks later still don’t have my order. They are a scam. I’ve email and they’ve stated a pewter shortage but then promise to ship and never do. I’m going to appeal to my cc to get money back.