FCPP Women's Health SLO

Apr 2023

My appointment was twice rescheduled (for understandable reasons) and each time I spoke with the office staff I confirmed what the appointment was for. When I arrived for my appointment, both the front desk employee and the nurse were surprised when I told them what my appointment was for. They both said I might not be able to have it done for insurance pre-authorization reasons. Thankfully, we were able to move forward, however, both the nurse and the midwife I saw (Michelle Karpin) were pushy about my future birth control plans. I told them I did not want any form of long term BC, and I felt pushback from both of them. Michelle responded very unprofessionally and condescendingly when I told her of my future plans to have another child. I felt like leaving the office right then as I did not feel safe having her perform a vulnerable procedure when she couldn't even offer me basic respect as a patient. This was my first time meeting her and she acted like she knew everything about my medical history. Multiple aspects of this appointment were frustrating and disappointing, and when I do decide to have another child, I will absolutely not be returning to this office. Women deserve respect and care with the most intimate aspects of our bodies.

Mar 2023

I attended an appointment as a support/patient advocate for my best friend (for an extremely time sensitive and serious appointment). We witnessed 1 patient arrive 15minutes before her appointment only to be told, at check in, that her appointment had been rescheduled. She'd received no phone call or anything notifying her and she'd driven 40min with her newborn. This was a day in March...they'd rescheduled her appointment to June without even checking if it worked for her. As she left, a second patient in the waiting room indicated the same thing happened to her only days before. When my friend was finally called back, after filling out paperwork totally not applicable to her appointment, Dr Sungurlu came in with a very poor bedside manner and acted exasperated and put out. She gave bits of information in sentence fragments. She performed the exam without checking with my friend about her preferences regarding watching the exam, seeing results, receiving images, etc. When I asked a question to clarify what we'd been told, she acted irritated, avoided eye contact, and answered with a response that indicated she'd clearly not listed to my question. After I again asked the question, she indicated that she wouldn't be able to give us a definitive answer for another 2-3 weeks with an additional exam. She left the room and came back later indicating she'd requested the exam to be done in 4 days (not the previously indicated 2-3 weeks). My friend left feeling more confused than when she'd arrived, on top of being poorly treated. I recommend you look elsewhere for care. I'm a pretty allowing and understanding person and have been in many medical offices, hospitals, etc and have never felt so offended or frustrated by a doctor.

Feb 2022

They will move/cancel your appointment anytime they want. Their front desk is clueless and incompetent. We waited 4 months just to get a last minute message that the doctor is "unavailable" and that our appointment would be moved to march. Yeah right, your doctor went on vacation, don't book people during December if you don't even plan on working. Now they straight up canceled our appointment again and said the soonest is September. Stop going here people. They obviously don't need your business, nor do they have a care in the world for their patients. I called another place and got in with in a month.