Awesome job from Standard Gates! We had a custom gate built and shipped to New York City. Jacob and team provided not only great craftmanship but also great support and were patient with all the questions online and during my site visit before we shipped. Thank you!
September 2024
This review is purely for the customer service I have so far received. The gate and associated items have only recently shipped and will likely take a few days to get here.
I was/am so impressed with their customer service rep Jacob. I called multiple times to make changes to my order, to ask for an update on the order (they have a web page that you can visit that will populate with info over time but nothing beats talking to a person), to ask for advice on how I would best install once it arrives, refunds due to the modifications of the order, or just how the loading and off-loading will go once delivered. Jacob was on it, the guy is a true professional... read full review
July 2024
I bought this gate almost a year ago and installed it myself. I purchased without the wood and used cheap wood from lumber yard. I was on a budget. It turned out amazing and I am thrilled with their services. It’s an extremely well built gate. Thank you A+
Awesome job from Standard Gates! We had a custom gate built and shipped to New York City. Jacob and team provided not only great craftmanship but also great support and were patient with all the questions online and during my site visit before we shipped. Thank you!
This review is purely for the customer service I have so far received. The gate and associated items have only recently shipped and will likely take a few days to get here.
I was/am so impressed with their customer service rep Jacob. I called multiple times to make changes to my order, to ask for an update on the order (they have a web page that you can visit that will populate with info over time but nothing beats talking to a person), to ask for advice on how I would best install once it arrives, refunds due to the modifications of the order, or just how the loading and off-loading will go once delivered. Jacob was on it, the guy is a true professional... read full review
I bought this gate almost a year ago and installed it myself. I purchased without the wood and used cheap wood from lumber yard. I was on a budget. It turned out amazing and I am thrilled with their services. It’s an extremely well built gate. Thank you A+