Redwood Hospice

Redwood Hospice, also known as Empress Care Center, is highly praised for the exceptional care and support they provide to patients and families. The staff and Dr. Joshi are commended for their heartfelt and dedicated service to vulnerable patients, treating them with kindness and compassion. They establish deep connections with each family, ensuring they feel cared for and attended to during difficult times. The team's professionalism, patience, and empathy, particularly from individuals like Chris Tran and Cory, are highly appreciated. Their friendly demeanor, kindness, and meticulous attention to patients' needs set them apart. The hospice is thanked for the outstanding service and support provided, making a significant difference during challenging periods. Many reviews highlight the compassionate and attentive care from the staff. Nurse Maylin is especially remembered for treating a loved one very well until the end, providing weekly check-ins and updates, and not sugar-coating anything during difficult moments. Families appreciate how the staff explained all processes clearly, helping reduce fears about hospice care. Dindo Bustrillos, a case manager and hospice attendant, is praised for his bedside manners and treating patients like family, making a difficult experience much more comforting. His communication, compassion, and dedication stood out, and families feel grateful for his support. Chris, the case manager, is recognized for his kindness and efforts to make everything easier for families during their loved one's final days. He is praised for helping find places, setting up transport, and ensuring needs are met quickly. Families feel that his caring attitude and professionalism made a tough time much more manageable, and many recommend Redwood Hospice, especially if Chris is involved, for providing exceptional support to both patients and their families.