About Precision Garage Door of San Jose
Precision Garage Door of San Jose is a local, family-owned business that offers reliable garage door repair and installation services. They are open 7 days a week, and customers can reach them 24/7 with a live person answering. With a high success rate of over 97% in repairing garage doors in one visit, their technicians are well-trained and have access to a wide range of parts. During a service call, the technician will introduce themselves and thoroughly inspect the garage door to identify any issues. They keep the customer informed throughout the process and make necessary adjustments to ensure the door functions smoothly and quietly. Customers have praised the professionalism and expertise of the technicians. They appreciate the technicians' clear explanations, multiple repair options, and efficient work. One customer noted that their technician, Philip, conducted a thorough investigation, explained the problem, and provided helpful advice to avoid future issues. Another customer was satisfied with their technician, Paul, who was in contact, efficient, and offered different options for fixing and upgrading the garage door. Customers also commended the technician, Joel, for his professionalism, knowledge, and clear explanations in layman's terms.
Technician did a great job in under 2 hours, the day before Christmas eve. it's been 25 years since we changed the opener, so I was a little sticker shocked. Products work, smooth and quiet.
My garage door had many issues. It was not opening and other obvious malfunctions! Jesus Silva was my technician! Jesus was strategic and thorough. He diagnosed each issue. Gave me options and his expertise was reassuring. I recommend Jesus and Precision Garage!
It was a Saturday afternoon and the garage door had stalled-out trying to open the door. I had previously installed insulation and it added too much weight for the old springs to handle. I expected to make an appointment and wait for the technician at some future date. Nope! That same day they had a very courteous and professional technician show-up, listen to what I knew about the issue and do a thorough inspection. No pressure - he just explained the issue and let me decide how to proceed. He replaced the springs and pulley bearings (it was installed back in the 80s) properly tensioned them all within 30 minutes. I was very pleased with the workmanship and now the door...read full review