I wish I could give this place a 0 stars. I never write reviews but this is the 3rd time that we have been given a $600 fee for a doctors visit that was CONFIRMED as being fully covered and then later to find out it was not at all. Our insurance providers have even said they recommend we leave Sutter Health after talking on the phone with them because they run very sketchy practices and are a money grab. Apparently, they will give you a different provider any time you try to set up an appointment even when you don't ask for it because the doctor we tried to see was never available or not available for months out. Because of this, they label it as a new patient even... read full review
June 2024
Had an ultrasound appointment for 9 am .. waited for 40 minutes and then was asked to wait another 1 hour to do ultrasound; I was fasting with no water allowed was not going to work; pathetic experience
March 2024
Been looking for a new doctor, I switched insurances, I've been with Kaiser most of my adult life, I'm 45, I should have switched years ago!! Staff is friendly, doctors actually care, don't seem to be overwhelmed, and are really caring here, it's been such a relief, to find real caring doctors, no more horrible ghetto patients, I'm beyond happy here.
I wish I could give this place a 0 stars. I never write reviews but this is the 3rd time that we have been given a $600 fee for a doctors visit that was CONFIRMED as being fully covered and then later to find out it was not at all. Our insurance providers have even said they recommend we leave Sutter Health after talking on the phone with them because they run very sketchy practices and are a money grab. Apparently, they will give you a different provider any time you try to set up an appointment even when you don't ask for it because the doctor we tried to see was never available or not available for months out. Because of this, they label it as a new patient even... read full review
Had an ultrasound appointment for 9 am .. waited for 40 minutes and then was asked to wait another 1 hour to do ultrasound; I was fasting with no water allowed was not going to work; pathetic experience
Been looking for a new doctor, I switched insurances, I've been with Kaiser most of my adult life, I'm 45, I should have switched years ago!! Staff is friendly, doctors actually care, don't seem to be overwhelmed, and are really caring here, it's been such a relief, to find real caring doctors, no more horrible ghetto patients, I'm beyond happy here.