We were hacked from a site that extracted most of our contacts. We had a quick computer audit (about 2 hours) and we learned there was no malware on the computer, so the damage was limited to the extraction. However, yahoo put a block on our email account which we were unable to get re-established despite our best efforts. We asked another person subject to the same hack, and they recommended offthegridit. We are an older couple, so getting expert help was a requirement...and we cannot tell you how great the results were...Michael was able to remotely help us through the steps required, and despite the poor yahoo customer service (with one exception) he was able... read full review
September 2025
offthegridit saved the day. We needed a contractor to clean up our network after we kept having outages and security issues. They came and upgraded our network equipment and even installed some awesome cameras from Ubiquiti. We will keep using offthegridit for our network maintenance. Thank you offthegridit
November 2023
Michael Balonos, the founder of offthegridit, is a true master when it comes to network expertise. As a tenured professor in higher education and a business owner in Silicon Valley deeply entrenched in media production, having a flawless network infrastructure is paramount. Michael not only comprehends the ins and outs of networking but brings an unparalleled level of experience, skill, dedication, and honesty to the table. His work ethic is impeccable, and we trust him implicitly.When you want your network to "just work," Michael always gets it done.
We were hacked from a site that extracted most of our contacts. We had a quick computer audit (about 2 hours) and we learned there was no malware on the computer, so the damage was limited to the extraction. However, yahoo put a block on our email account which we were unable to get re-established despite our best efforts. We asked another person subject to the same hack, and they recommended offthegridit. We are an older couple, so getting expert help was a requirement...and we cannot tell you how great the results were...Michael was able to remotely help us through the steps required, and despite the poor yahoo customer service (with one exception) he was able... read full review
offthegridit saved the day. We needed a contractor to clean up our network after we kept having outages and security issues. They came and upgraded our network equipment and even installed some awesome cameras from Ubiquiti. We will keep using offthegridit for our network maintenance. Thank you offthegridit
Michael Balonos, the founder of offthegridit, is a true master when it comes to network expertise. As a tenured professor in higher education and a business owner in Silicon Valley deeply entrenched in media production, having a flawless network infrastructure is paramount. Michael not only comprehends the ins and outs of networking but brings an unparalleled level of experience, skill, dedication, and honesty to the table. His work ethic is impeccable, and we trust him implicitly.When you want your network to "just work," Michael always gets it done.