About Best Alterations
Best Alterations has been providing clothing alterations and repairs since 2000, focusing on fitting, repairing, and altering garments to ensure a perfect fit. The business offers top-quality results, including same-day repairs and alterations, with competitive prices and prompt responses to customer needs in the San Jose, Campbell, Santa Clara County, and Silicon Valley area. Customers appreciate the expertise of the team, which specializes in leather repair, suede, suit alterations, and customizing wedding, bridesmaid, and prom dresses. The staff of expert seamstresses and tailors is known for their skillful work, particularly in weaving. While many reviews highlight positive experiences, there are some mixed opinions. One customer felt welcomed by the kind staff but encountered delays in the alteration process. Although the initial quote was higher than expected, the customer was frustrated when the dress was not ready on the promised date. Additionally, there was a lack of clear communication regarding credit card service charges, and a small mark was found on the dress after pick-up. On the other hand, numerous customers express high satisfaction with the service. One reviewer highly recommended the shop, praising its fast and reliable service. They found the pricing reasonable and noted the seamless alterations on multiple denim items, which exceeded their expectations. Another customer had a suit tailored for a wedding and was impressed by the owner's quick identification of necessary adjustments, completing the work within five business days at a fair price. Overall, Best Alterations is recognized for its quality service and expertise in clothing alterations, making it a popular choice for those seeking to enhance the fit of their garments.
I would like to share my wonderful experience with this business and the owner Lee. I had a wedding this past weekend in Santa Cruz and waited to try on my bridesmaid dress until the last minute, and it barely fit. I was beginning to panic as I live in Colorado and had to leave the next day. My friend whose mother in law uses this business offered them as a recommendation. We gave them a call and they offered to see me first thing in the morning to see what they were able to do. I am so thankful that they were so willing to see me in a time of crisis. They clearly care about their customers especially since it was one of their long time customers that recommended them....read full review
I recently had 4 garments alternated. 3 were straight forward, adjust hems or straps and add darts. But 1 was taking a trench coat and cropping it. Moving the pockets up and keeping the belt in tact. Which they did in a very timely manner. I absolutely love it!
Went to a couple of spots to see if they could put some patches on but was a few days wait I did not have that long so I stopped in to best alterations and Mr Lee said no problem we will get it done for you and he did and for a great price stop in and see for yourself