I was referred by our general contractor. I called the office on Friday because our heater would not turn on. Leslie sent a technician Saturday afternoon to fit my schedule. The technician diagnosed the problem as a faulty thermostat, replaced it, and verified that all was working properly. He was neat and efficient. Now we have heat again! Addendum 12-10-24: above remains true. However, I have called twice, spoken to receptionist, and sent email requesting an invoice to document the date of thermostat installation for warranty purposes. To date, I have not received an invoice. This fact leaves me unable to recommend the company.
October 2024
Folks, Aranda Air was our original installer for our heat and AC and they did a fabulous job then and I highly recommend. Fast forward to the crazy October heatwave. We had a sharp power outage and a lot of device failures including the A/C. I am really heat sensitive so it was trouble for us beyond the usual. Arnada sent out Jaime right away to fix the issue and within a short time we are back to normal. Not only is this business responsive and considerate, they are professional and caring. I could not recommend more highly.
July 2024
I'm very happy with Aranda Air for timeliness, service, and for being easy to work with. My 2-part review will explain... We called Aranda about our non-functional AC around noon on a Saturday and they were able to get someone out later that afternoon! (I contacted several other AC repair shops who had Wed-Thurs appointment slots at the earliest.) Aranda was also able to trouble shoot a seemingly complicated issue involving a short and failed transformer. The short was most concerning since the wiring routes through sealed walls. Fortunately Aranda was able to find a solution using the existing wiring while saving us $$ from having to open walls to find the short.... read full review
I was referred by our general contractor. I called the office on Friday because our heater would not turn on. Leslie sent a technician Saturday afternoon to fit my schedule. The technician diagnosed the problem as a faulty thermostat, replaced it, and verified that all was working properly. He was neat and efficient. Now we have heat again!
Addendum 12-10-24: above remains true. However, I have called twice, spoken to receptionist, and sent email requesting an invoice to document the date of thermostat installation for warranty purposes. To date, I have not received an invoice. This fact leaves me unable to recommend the company.
Folks, Aranda Air was our original installer for our heat and AC and they did a fabulous job then and I highly recommend. Fast forward to the crazy October heatwave. We had a sharp power outage and a lot of device failures including the A/C. I am really heat sensitive so it was trouble for us beyond the usual. Arnada sent out Jaime right away to fix the issue and within a short time we are back to normal. Not only is this business responsive and considerate, they are professional and caring. I could not recommend more highly.
I'm very happy with Aranda Air for timeliness, service, and for being easy to work with. My 2-part review will explain... We called Aranda about our non-functional AC around noon on a Saturday and they were able to get someone out later that afternoon! (I contacted several other AC repair shops who had Wed-Thurs appointment slots at the earliest.) Aranda was also able to trouble shoot a seemingly complicated issue involving a short and failed transformer. The short was most concerning since the wiring routes through sealed walls. Fortunately Aranda was able to find a solution using the existing wiring while saving us $$ from having to open walls to find the short.... read full review