About Air Concepts, Inc.
Air Concepts, Inc. is a locally owned and operated HVAC business serving Santa Clara and Santa Cruz Counties. They provide installation and repair services for air conditioning units and heating systems. Customers praise their professionalism, great value, and prompt service. Technicians are known for being respectful, neat, and making HVAC decisions easy. One customer described how technicians diagnosed a faulty gas wall heater emitting high levels of carbon monoxide. Anthony and John arrived on time, showed respect for the property, and made the customer feel at ease. They quickly identified the problem and returned the next day with a new wall heater and thermostat, managing the work safely and cleanly, even in the attic and roof. Their clear communication and professionalism exceeded expectations. Another customer shared how Charles helped when their furnace broke down just days before bringing home a newborn during a December storm. Charles quickly arranged for Anthony to visit, who repaired the furnace promptly, ensuring a safe, warm home. Thanks to their quick response and excellent customer service, the customer felt relieved knowing their house would be comfortable for their new arrival. Overall, Air Concepts, Inc. is trusted for reliable, professional HVAC services with a team that cares about customer safety and satisfaction.
Air Concepts is the real thing when it comes to all phases of heating and air conditioning. Special shout out to Karla , Francisco , and Anthony for their friendly and professional service. Actually had a bit of a rodent issue on outside unit that needed extra attention and resolve. Took care of all of our needs, and all questions were answered regarding our system and repairs etc. Do not hesitate to use them for your HVAC needs . Thanks again.
In the office, Carla worked diligently to make sure everything was completed and ordered properly. At home, Francisco and Sergio did a wonderful job, were very polite and neat and also wanted to make sure we were happy. I would Definitely recommend
I felt like I was in an episode of Ask This Old House! Anthony and John quickly diagnosed the issue as a faulty gas wall heater that had been emitting high levels of carbon monoxide. This finding aligned with PG&E's tests from the previous day, which indicated that the unit had reached carbon monoxide levels of 173 out of 200; it should have been less than 50.
John and Anthony arrived on time for the service call, showed respect for my property, and consistently wore booties inside the home. They made me feel at ease and instilled confidence that I had made the right choice in hiring them.
Anthony immediately began troubleshooting the faulty unit and returned...read full review