About Urban Eyes Optometry
Urban Eyes Optometry is a trusted and caring practice known for its friendly and knowledgeable staff. Patients consistently praise the practice's honest and non-aggressive approach to selling products, as well as the expertise of Dr. Lawrence and Dr. Tom in addressing various eye conditions. The doctors take the time to explain tests and findings thoroughly, ensuring patients feel comfortable and informed. The practice also offers a range of stylish and fun glasses, with helpful staff guiding patients through insurance benefits to make the best choices. The family-run environment creates a welcoming atmosphere, where staff go above and beyond, such as delivering glasses directly to clients' homes. Overall, Urban Eyes Optometry is recognized for its exceptional care, attention to detail, and commitment to patient satisfaction.
Fast service! I walked in as a new client and they adjusted my frames for free. I ordered replacement lenses and if it was in stock they would’ve been able to cut them then and there which is amazing on its own. They ordered them without any drama. Really nice local business.
Overall a wonderful experience! I stopped in with my partner to choose glasses but ended up being seen same day by the doctor who made time.
Considering that I was uncomfortable with my previous prescriptions, the doctor took time to explain each test to me and their findings. They provided some best practices for eye care.
Most importantly, this doctor didn't try to sell me any products or services. Not once: the focus was on care!
That being said, I was able to find three pairs of glasses that were unique, stylish, and fun. I can't wait to get them back.
The front desk attendant walked my through my insurance benefits so I could make the...read full review
Lawrence Tom is the best optometrist I've encountered in a half century! His brilliance cannot be overstated. He was a quick student, for sure, first at Berkeley and later at The New England College of Optometry. His graciousness is more than sufficient for the role. He has managed my emergent presbyopia by optimizing the refractive exam and recommending the right lenses, either eyeglass or contact lenses. His brother David, who manages the retail side, has been exceedingly helpful in picking the right frames and executing prescriptions flawlessly. They are a fabulous, unbeatable pair of brothers who run a fabulous, unbeatable business operation.