About Tom Lee Roofing Inc.
Tom Lee Roofing, Inc. is a fully licensed, bonded, and insured roofing contractor with over 30 years of experience. They have served over 14,000 satisfied customers and are committed to providing exceptional workmanship, service, dependability, and high customer satisfaction. Customers have praised the company for their A+ work, honesty, and transparency in assessments and bids. The staff is easy to work with, from scheduling to job completion, and is known for their quick response to inquiries. The quality of work is exceptional, with skilled craftsmen who are talented and hardworking. They installed new vents and a skylight for one customer, who is now waiting for the rain to ensure no leaks with a 5-year warranty. Another customer appreciated the company's efficiency, kindness, professionalism, and thoughtfulness throughout the site evaluation, estimate, scheduling, and roof replacement. The work crew was also noted for working like an effective team and providing excellent customer service. Recently, customers mentioned how honest and helpful Tom Lee Roofing is. One customer shared that instead of quoting a new roof, they suggested roof maintenance to extend the existing roof's life, saving money. They recommended cleaning, replacing flashing, sealing roof penetrations, coating with aluminized paint to protect the asphalt layer, and replacing a rusted downspout pipe, even painting it. The customer highly recommends their quick responses and reasonable quotes, though they advise calling early due to busy schedules. Another customer praised the team for replacing drainpipes with ladders instead of scaffolding, completing the work in one day on a four-sided home. The crew worked hard, communicated well, and listened to concerns, earning high recommendations. A different customer shared an exceptional experience, highlighting the dedication of the team. The project supervisor checked in daily, ensuring everything went smoothly. When unexpected rotting was found, Tom Lee Roofing fixed it professionally, going beyond the original scope. The onsite supervisor kept the customer informed throughout the process, which reassured them. The team carefully protected the complex, high-pitched roof and property, demonstrating their meticulous approach. Overall, the customer expressed great satisfaction with the craftsmanship, dependability, and genuine care shown by the company, recommending Tom Lee Roofing for reliable and top-quality roofing solutions.
It was time to replace the well worn roof on our 1860's house that didn't have plywood sheathing on most of it. We asked all our friends that are home owners or construction contractors who they would recommend for a re-roofing job, they all said the same thing, Tom Lee Roofing. But!, they said, they are always booked-up and they are pricey. So we got bids from our friend's second and third choices, plus Tom Lee. All the other bids came in really high, Tom Lee came in WAY lower than the others... 😃.
The entire Tom Lee team were incredibly professional and timely.
The job site was always kept clean & the neighbor's homes were protected. Excellent work from everyone....read full review
Outstanding work. Foreman Uriel was a great communicator. I appreciate that he knocked on the door each morning to let me know the team was there and starting work, and again in the evening to let me know they were done for the day and what would happen the next day. Uriel also appropriately asked me to make certain decisions that came up during the course of the work (like removing a chimney), and provided alternatives. I also greatly appreciated the daily clean up (and so did my neighbors). The team left my driveway looking better than when they arrived. Well worth paying a bit extra for a great customer service experience—and a sound roof.
Tom Lee Roofing has a lot of customers and is incredibly busy with scheduling, but they were able to provide me with a timely cost estimate upon request.
Although their quotes do take some time to be returned (5-7 business days), they are incredibly detailed and thorough which is exactly what you want from a contractor. I’m frankly impressed with the amount of information they seem to have recalled from their 10 minute inspection.