About Through the Hayes Optometry
Through the Hayes Optometry offers comprehensive eye exams in San Francisco, focusing on screening for diseases and identifying eye abnormalities. Patients appreciate the professionalism of the staff, including Dr. Hancock, who is noted for her expertise and clear communication during eye exams. The clinic also provides a wide selection of contact lenses and frames, with staff members assisting customers in finding the perfect fit. Gia is incredibly knowledgeable and patient while helping pick out the perfect glasses and frames, ensuring eyewear that suits style and provides excellent vision correction. Gia's friendly and humorous demeanor makes the process enjoyable. The staff were friendly and efficient, making the visit a breeze. Gia is skilled and genuinely cares about patients' eye health, with recommendations always spot on. The office environment is warm and welcoming. The team were professional and personable, making patients feel valued. The equipment is state-of-the-art, and patients left with a new perspective on eye care. It is easy to schedule and there is no wait. Dr. Hancock and another lady who did the exam were very professional, friendly, and respectful, making it a comfortable environment.
I've been going to Through the Hayes Optometry for over 8 years now, and their care and service have been exceptional.
Just recently, I stopped in for just a small frame adjustment, and they noticed that my lenses were scratched. Although my glasses were outside the lens warranty, they replaced my scratched lenses for free!
Even though I moved away recently, I'll still keep coming back because of their great customer service.
Through the Hayes is a fantastic place for optometry! The best eyewear glasses and fantastic staff and excellent customer service. I only go to this location and have done so for many years. The best!! 5 stars!
Through the Hayes Optometry is hands down the best optical shop in San Francisco. I have been a customer for many years and the service is always top notch. Brandon at the front desk is always friendly and helpful. Dr. Tam is the best. She is efficient and has always shown that she really cares. The real star at this store is the optician Jessica Cardona. She is extremely knowledgeable and has a very discerning eye for what looks good on me. She picked out my glasses (I never would have chosen them) and I have never been so pleased. I get compliments on them all the time, at least twice a day. Linsey, the other optician has excellent taste and she helped me pick out other...read full review