About Pacific Heights Cleaners
Pacific Heights Cleaners is a dry cleaning business that receives high praise from its customers. Reviewers are impressed with the quality work and professional manner, noting the cleaners often succeed in removing stubborn stains that others cannot, with garments turning out perfectly and looking brand new. The service uses non-toxic wet cleaning, so clothes do not smell bad or irritate the skin. Customers highlight the staff's positive and genuine attitudes, describing them as kind, mindful, and careful. The team takes time to explain how they are different and provides optimistic responses about stain removal. Service details like sending text messages for pick-up are appreciated. The atmosphere is also noted for small touches like pens, candy, and dog treats. Many express strong loyalty, stating they love the place, praise it above others, and will not go anywhere else now. They feel the business has exceeded expectations and left a lasting positive impression.
I love this cleaners! I bring lots of stained garments. I've had to run my garments back 2x. They normally do pretty well getting the stains off. I live downtown and praise this cleaners above Celia's on 7th near Natoma.
I've heard that if I put too many stain arrow stickers that they could accidentally be heated on to the garment. I believe that the only way this can happen is if the person taking care of the garment is not mindful or careful to remove each sticker.
I've read some of the poor reviews of this particular cleaners, but I have not had this experience (yet 🙏).
I also love the pens, candy, and dog treats that the ladies pass out. They've...read full review
Love this place so much. Julie is the kindest person, always gives dogs treats and has the most genuine heart in the world. Everything I’ve gotten dry cleaned here turns out perfectly.
This spot is off my favs list. It’s unfortunate because the location is convenient and the staff is kind. However, my experience with their work is similiar to other negative reviews: poor execution and late timing. If you care to know the details keep reading.I brought in an athlesiure wear style puffy coat from Aritiza to get the zipper replaced. This meant they’d have to replace the entire thing. I dropped it off and they called me a day or two before pick-up saying it wouldnt be ready for another week as their seamstress was out sick. Total bummer because I’d planned to use it for a trip, but I give a lot of grace for “life happens” scenarios. Then once...read full review