North East Medical Services (NEMS) - San Bruno Avenue offers a reliable healthcare experience. The front desk staff is described as great, with clean seating and very competent staff. Patients trust the method used for procedures such as fasting blood draws. The facility is clean and well-maintained, with convenient locations for those living in San Francisco. However, some staff members have received negative feedback for their behavior, including yelling at elderly patients and displaying a rude tone. Despite this, some staff members are praised for being kind and helpful. Overall, the service is considered good, with the option to see a different doctor if needed, but some issues with scheduling and communication exist.
My mom had a great experience with Dr. Anna Szeto at the optometry department. She is gentle, caring, and explains everything clearly. I finally understood why eye dilation is needed after hearing her explanation. While we waited for the dilation, the pharmacy staffs had already filled my mom’s eye drops. Highly recommend Dr. Szeto—and the pharmacy team too!
I found service to be excellent with attentive staff who make my appointments easy. There is plenty of space when I have weekday appointments and the building is modern and nice. Parking can be difficult so be prepared to drive 2-3 blocks.
Dr James Lee is absolutely amazing I’ve struggled finding a dr I feel like listens to my needs and helps me fix the problem. But dr Lee is 100% the best Dr I’ve ever had he listens to my needs and provides solutions to the problems I’m telling him about. He is so kind and actually listens to what I tell him .. if you’re looking for a good Dr I 100% recommend him. I wish there was more than 5 stars he is amazing thank you Dr Lee for making me feel heard and making me feel comfortable at the Dr again. I’ve never had a Dr I felt comfortable talking to about my issues before and now I do and I never want to switch drs ever again
2574 San Bruno Avenue, San Francisco, CA 94134
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