About Armstrong Carpet and Linoleum Company
Armstrong Carpet and Linoleum Company is a highly recommended local business for flooring needs. Customers praise the store's great options, unbelievably helpful staff, and excellent service. The installers are described as courteous, professional, and efficient, completing the jobs much faster than expected while maintaining a spotless work area. The business is known for its friendly atmosphere, where customers are greeted by name and receive exceptional care. Customers express satisfaction with the quality of the work and the overall positive experience of working with this small, local company.
The Armstrong Carpet team is the BEST! I have done four projects in my house with them during the past 3 years. Recently they accomplished a huge project to replace 45-year-old carpet in six furnished rooms! Andrew was so patient and helpful in the process of my choosing what I wanted and taking accurate measurements. It was awesome to watch the installers maneuver furniture to alternate spaces and later return the pieces to their proper places. They were courteous, careful and diligent, and the finished work is perfection. What a joy to have my house refreshed in such a wonderful way!
This review was delayed due to my busy schedule. But I wanted to spend the time to share my 5 star experience with Armstrong Carpet & Linoleum Co. in the West Portal Neighborhood. They and their staff provided EXCELLENT information, customer service, professional work, a fantastic floors. The person we worked with was Andrew but all the other staff were very helpful on the days he was not there. They replied promptly to the emails as well.
This past January, my family needed new floors because they moved to the Peninsula with tiles and pink carpets. They were wary about using vinyl flooring and relying on stores like Home depot or Costco because the subcontractors...read full review
We bought a rug from Armstrong, manufactured by a third party. It arrived on time, but unfortunately it smelled like mildew - very strongly. We contacted Armstrong to let them know, and they immediately contacted the manufacturer, who claimed the rug was shipped in good condition.
Despite of this, Chris from Armstrong took the time to come to our home on a weekend (1hr drive) to validate this issue, confirmed the smell was not normal, and committed to doing whatever they could to solve the problem, either replace it, or have it professionally cleaned, regardless of if they could recoup the costs from the third party.
This approach was so appreciated - it...read full review