About Chino's Towing
Chino's Towing provides reliable and efficient services, with professional and reassuring staff. They are helpful and polite, even in emergency situations, and go the extra mile to assist customers. Chino's Towing is a trustworthy choice for towing needs, offering prompt response times and friendly interactions. The company's staff, such as Anthony and Angel, have been praised for their exceptional service. Anthony, described as a "boss," was able to quickly get a customer's car up and running, while Angel went above and beyond by towing a customer's car and arranging for it to be repaired at a recommended mechanic. The team's professionalism and teamwork have also been highlighted, as demonstrated by the removal of an old Motorhome by George and Javier, who worked together efficiently and kept the customer informed throughout the process.
Used Chino’s towing through AAA. Very professional, prompt, communicative, and Friendly. These guys are everything you could ask for in towing your vehicle when you need help. Daniel was exceptionally friendly and professional.
I had an outstanding experience with Reyna, the dispatcher at Chino’s Towing in San Bernardino. From the very first call, she set the tone for what true professionalism and customer care should look like. Being in a stressful situation, I was expecting a typical, rushed response—but instead, Reyna was calm, patient, and incredibly reassuring.
She listened carefully, asked all the right questions, and made sure every detail was handled correctly. What really stood out was her communication—she kept me updated throughout the entire process, so I was never left wondering what was going on. That level of attentiveness is rare and made a huge difference.
Reyna...read full review
CARLOS G. was so helpful, attentive, communicative and patient. Best technician I have had through AAA Roadside assistance in a while. Please give this man a pay rate increase or something to show his dedication. Thanks so much again Carlos!