About Los Prados Towing Of Saint Helena
Reviews for Los Prados Towing Of Saint Helena
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Los Prados Towing Of Saint Helena provides quick and reliable service. They respond promptly to roadside emergencies, often arriving within 30 minutes. Their team, consisting of knowledgeable and helpful individuals such as Curtis and Mike, go above and beyond to assist customers. They are kind, considerate, and customer-focused, often finding solutions to unexpected problems. Los Prados Towing has a strong reputation for excellent customer service and is a great local option. They are willing to work with customers, even in situations where they could have charged for services.
Fantastic service. We had a flat tire leaving our hotel in the Yountville area and had someone roadside to help us within 30 minutes. We can't thank this company enough for getting us back on the road quickly to enjoy our vacation!
Curtis was so knowledgeable, helpful and kind. I got a flat tire - he put on my spare and found a tire shop that had my tire in stock. He really went above and beyond and made my day. It's so refreshing to have such amazing customer service. Thank you, AAA and Los Prados Towing!
Shout out to Mike and his team. He has come to my rescue a number of times over the years and always been wonderful to deal with. My latest need for them was for my neighbor. She locked her keys in her car on a hot day with her dog and a kitty in them. Mike's team was en route immediately. As it turned out, I was able to get into the car before they arrived. I called them back immediately to cancel. Their driver was only about two minutes away (after travel time from his St. Helena home to Calistoga). Even though they could have rightfully charged me, they did not. This is a great local company with good people. I have totally lost faith in corporate AAA, but dealing directly with Los Prados Tow is a delight.