Reviews for Spa Alila

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  • May 2024

    The check in process was easy and Gina, our host was awesome! Both of us scheduled massages back to back. You pick from four fresh herbs which your therapist uses to make both aroma and oil for your treatment. Our therapist Bridget was excellent and went above and beyond. I had the 50 minute Zenith... Locker room was clean and neat. Shower was good after figuring out how the two handles operated the water from the rain shower and handheld. The ladies room shower water pressure was terrible. Annoyingly they add a 20% service charge of which ONLY 15% goes to the therapist. Prices are high so be prepared to drop $300 or more if you tip 20% So glad we are not staying at the... read full review

  • February 2023

    This hotel is beautiful, modern and clean! We were so lucky to have stayed there. The service is amazing, and it's definitely a 5 star hotel with 5 star experience. Everything was pristine. The food was also delicious. Highly recommended!

  • December 2022

    Came for a short stay and had such a relaxing time. It was nice to have such a spacious room where they thought of everything. Most hotels, even high end ones, have a crappy hair dryer but not this one. They had a full size professional hair dryer which worked better than my one at home. I loved their soaking tub with rain shower head. They had the high end Toto toilets with the bidet and heated toilet seats. The fire pit is on a 30 minute timer which was a nice way to spend our morning. Ordered room service and gazed at the vineyard over the fire. We had a Talisman massage which was a very relaxing experience. Only con for me was not knowing ahead of booking they were... read full review

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    Spa Alila

    1915 Main St, St Helena

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