About Pella Windows and Doors Showroom of Rohnert Park, CA
Pella Windows & Doors of Northern California has received positive feedback for its exceptional customer service and quality products. Andrea Heggelund stands out as a knowledgeable representative, providing excellent support throughout the window replacement process. Customers have praised her communication skills and ability to help with custom window designs that match their homes. Many are thrilled with their new windows, noting improvements in energy efficiency and noise reduction. However, some customers caution that the lead time for orders may be longer than expected and that careful attention is needed when confirming window dimensions, as Pella does not accept returns on custom orders. Overall, the experience with Pella has been favorable, leading to strong recommendations.
Excellent install service, on time, professional, beautiful work, friendly, honest, absolutely no worries having this staff in my house. Great quality patio door!
Marvin was awesome! On time and helped us out a lot
Ryan came to my house to fix a jammed door and did a fantastic, speedy job replacing the lock fixture. He also patiently answered all my questions and gave me a couple of tips for better maintenance. Overall great support experience!