About Innovative Business Solutions
Reviews for Innovative Business Solutions
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Innovative Business Solutions is a highly professional and knowledgeable payroll and HR company. Their team is known for being kind, patient, and helpful, resolving concerns quickly and efficiently. Customers appreciate their expertise and the personalized support they provide, making IBS a trusted choice for payroll processing and HR services. The company is recognized for its professionalism and excellent customer care.
IBS Has to be the absolute BEST payroll processing company in the world. I just spent almost two hours on a zoom call with Mary Cromwell and she resolved all my concerns regarding processing my companies payroll.
I've worked with IBS across 13 years and two companies. They are the gold standard of customer support in my book. The service they provide leaves companies like ADP and Paychex in the dust. They have helped me out of tight spots when I've been up against payroll deadlines, figured out work-arounds for unusual situations, and gone out of their way to get my questions answered. Given the opportunity, I would always choose their payroll service over any competitor.
I have worked with IBS as our payroll service provider at two companies over the last 13 years, and I can't begin to express how much I appreciate them. For me they are the gold standard of customer service. They always go above and beyond to do their best in answering my questions, tweaking the system to meet my needs, and helping me out when I've made an error and need emergency clean-up. Big company payroll product, small company service and support. I can't say enough good things about them.