Ian has provided service above and beyond what is required of his job description. So much so, when I moved i required that his route include my new address. I am very grateful that he and the company accommodation my request.
Ian is always informative regarding what is happening, alway anticipating any new challenges and offering solutions.
About Western Exterminator
Western Exterminator has been providing customized pest management solutions to homes and businesses in Riverside, CA since 1921. The company's licensed and state-certified pest specialists are familiar with the local pests and focus on prevention, removal, and exclusion, backed by a customer satisfaction guarantee. Customers praise the professionalism and flexibility of the exterminators, who work to ensure effective pest control while also being friendly and accommodating to pets. The exterminators, like Alexis, George, Jim, and Ian, are knowledgeable, provide thorough service, and have exceptional customer service. Many clients appreciate the friendly and respectful nature of the staff, with some clients requesting specific technicians to continue their service, especially those who are familiar and reliable. Exterminators like Ian Billingsley are noted for being friendly, on time, and informative, explaining how pests are being eliminated and offering options to prevent future issues. The company also has technicians like Eric, who are thorough and punctual, helping businesses meet high standards such as AIB Gold. With a commitment to quality service and customer satisfaction, Western Exterminator has earned a reputation for reliable and thorough pest management in the Riverside area.
Reviews
Ian has been pir exterminator for a long time! He ALWAYS does a great job! He's very friendly, always takes the time to answer any questions we have and listens to concerns we may have! We certainly appreciate his hard work and is happy demeanor.
Thank you, Ian Billingsly
Stephanie Keenan
I had an excellent experience with this company! The technician was professional, knowledgeable, and extremely thorough throughout the entire service. He took the time to explain everything, answered all of my questions with patience, and made sure I understood the process before he started.
His customer service was outstanding, and it was clear that he genuinely cared about doing a great job. He was punctual, respectful of my home, and made the entire experience stress-free. It’s not often you come across someone with this level of professionalism and attention to detail.
I highly recommend this company, and especially this technician, to anyone looking for reliable… read full review
Photos

Hours
Good to know
- on-site services
- accepts credit cards
- verified license
Location
1387 Center Street, Riverside, CA 92507
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