West Robert J MD

Jan 2024

My experience at this place was absolutely terrible, particularly due to the vile and ill-mannered nurse, Terry Santiago. I came here hoping to get help with my acne problems but Terry was incredibly rude, condescending, dismissive, and unhelpful. She barely glanced at my skin before she proceeded to shove her one-size-fits-all skincare "regimen" down my throat. She began prescribing me a number of different medications, including an oral antibiotic that I already finished a course of several months ago. To be quite honest, it seemed like she was more interested in pushing medications (for payout from pharmaceutical companies, I suspect) than genuinely helping me. Whenever...read full review

Dec 2023

You're better off finding a new dermatologist. I made my appointment almost a month and a half in advance. An hour before my appointment I get a call saying there is no providers and my appointment is cancelled. The lady on the phone was extremely rude and proceeds to tell me that "she is accommodating me" after they canceled my appointment. This place is extremely unprofessional. I do not recommend this place.

Nov 2023

I booked an online appointment. That part was pretty easy and convenient. But I needed to reschedule my appointment so a day before my appointment I called and rescheduled. I spoke to a woman who gave me a date and said that she was sorry. This is all they have. They are so busy. A couple days before my appointment. I receive an email to fill out all the appropriate paperwork to get started so when I go to the office all of my information is ready. So far everything was fine. I get a text the night before to remind me of my appointment. Later on in the afternoon the day before my appointment, I received a phone call from a woman whom told me that my appointment needed...read full review