West Riverside Veterinary Hospital offers reasonable pricing and friendly veterinarians, though the front desk staff could use improvement in friendliness and professionalism. The hospital has a walk-in only policy, which can lead to a chaotic signing-in process, especially for those with multiple pets. Despite the longer wait times since the pandemic, the hospital is known for its great prices and nice people.
Reasonable pricing, the vets are friendly. The front desk employees need a little work on friendliness and professionalism. The first guy I spoke to made me feel like I was wasting his time and kept rolling his eyes. The second employee was extremely helpful and communicated way better. Other than that one experience I will return again. Definitely heard lots of great things about Dr. Butchko.
No appointments for walk in visits only, so it's kind of chaotic getting signed in. I had multiple dogs with me. One being a very well mannered trained service Retriever. 3 yrs old and the other a scared timid 30 lb Sharpie. About the time my Sharpie settled down and was still. I was asked by the receptionist to move down one seat so they could remember who was signed in and up next I guess. Needless to say I would think they could have figured a simpler way to keep track, rather then expecting people to play musical chairs with there pets that are not always easy to handle in strange new places
We took our puppy for shots. No appointments just walk in. Waited approximately 2hrs. My thoughts are a okay experience. They could have a better system or better organization. but it is what it is.
5488 Mission Boulevard, Riverside, CA 92509
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