The receptionist , nurse, and doctor shriti bhadel PA were really helpful and friendly. I went in 11/23 around 2:30 pm they let me know it was an hour to an hour in half wait they know how to communicate and be professional
About Urgent Care | Kaiser Permanente Riverside Medical Center
Urgent Care at Kaiser Permanente Riverside Medical Center offers a positive experience for patients seeking medical attention. The staff, including PA CS Emerson and Nurse Ellen, are praised for their thorough explanations and attentive care, making patients feel seen and heard. Visitors report short wait times, especially during less crowded hours, enabling quick access to care. Patients appreciate the efficiency of the service, often receiving diagnosis and prescriptions within an hour. The physician is knowledgeable, and staff members are described as kind and helpful. The nurse at the urgent care is also noted for being delightful, keeping children calm and well cared for, which makes visits pleasant even under stressful circumstances. Additionally, the pharmacy staff, particularly Bernice, is noted for making the check-in and prescription pickup processes smooth and pleasant. Overall, the center emphasizes health and safety, offering various ways to receive care, including virtual options, while maintaining a compassionate environment.
Reviews
I came in earlier today and had a wonderful experience, I thought I just had a sore throat but it wasn’t getting better only worse come to find out I have a strep throat , that was so bad and the doctor and his team really helped me out and saved me. They put a iv in me with steroids and antibiotics + hydration and I have more meds to help me hoping that is all I need just wanted to say thank you it was smooth and quick ! The doctor and nurses were so kind I really appreciate that !
Serious life savers I should've posted this sooner!! We've had a few incidents this year from my son's appendicitis to my severe blood loss and blood transunion I won't disclose all medical conditions we had but I will say IMMEDIATELY taken care of the staff is super attentive extremely professional and one thing about kaiser is someone is on standby to save your life!
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Hours
Good to know
- accepts credit cards
- accepts insurance
- gender-neutral restrooms
Location
10800 Magnolia Avenue, Riverside, CA 92505
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