About Riverside Auto Accident Injury Treatment & Urgent Care
Riverside Auto Accident Injury Treatment & Urgent Care is a highly recommended healthcare facility. They offer fast and effective treatment for various injuries and illnesses, including infections and accidents. The staff is known for being kind, friendly, and helpful. Patients appreciate the thoroughness of the doctors, who take the time to understand their medical history and provide personalized care. Wait times may vary, but the staff's efforts to accommodate patients are evident. Many have reported feeling heard and seen by the doctors, who go above and beyond to address their concerns. The facility is also equipped to handle complex cases, such as thyroid issues. Overall, Riverside Auto Accident Injury Treatment & Urgent Care is a reliable and compassionate choice for urgent medical care.
I don't write reviews often but after the way I was treated today, I couldn't not write one. I've never had a bad experience other than wait times which I feel is normal at any urgent care. Today was about an hour and a half which seemed faster than usual. Today I saw Dr. Balette and not only did he get an extensive history, he asked if I had any recent blood work and looked over my most recent results on my mychart on my phone. He couldn't have been more thorough and I honestly have never been treated so well and like the doctor actually cared. He put in more effort than my pcp ever has and it was so appreciated. I felt heard and seen. Which isn't something I have ever said in a health care setting. The wait was worth it and even though not every experience is like that, I will continue going there when needed just because of how kind the staff always is. The lady at the front desk and the one taking my initial history/bp/height &weight were both very kind and put me at ease when I was dealing with a lot of pain and discomfort. I couldn't thank the staff enough for my visit today.
horrible nurse practitioner. took my infant for a sick visit, he had a fever and was fussy. started by saying it was teething then didn't want to do a throat or ear exam until i asked if she was going to check. saw his ears and she said she saw some redness but she "wasn't sure". then proceeded to say "she didn't know" what to prescribe him because he's under a year old and couldn't take antibiotics. she was very unsure of what she was doing and what she saw. very unprofessional and uncertain. the rest of the staff was great especially the medical assistant who pulled us back and was very sweet.
This place was absolutely useless. I waited over 2 hours for the doctor to give me a paper to go down the street to the hospital. Very big waste of time and money. The nurse was the only positive thing about this place.