Jon Michael - Salon & Goods

Jon Michael - Salon & Goods is a place where clients can expect professional and talented hair services from skilled stylists. Customers have praised Samantha for taking the time to give options, explaining everything, and ensuring their hair looks just as they envisioned. There is no rushing or squeezing clients in between appointments, which allows for complete focus and care for results and health. Many find Samantha to be a dream hair person due to her skill and passion for her work. Vincent is also recognized for his attentiveness and expertise in cutting and dying hair for special events. However, there have been issues with appointment cancellations due to the salon's chair rental system. One customer experienced stress when the stylist they originally booked became unavailable, leading to a last-minute cancellation that caused uncertainty, especially for a significant family occasion. The front desk staff's response to requests for specific hairstyles has been perceived as unhelpful. Despite these incidents, the salon is highly regarded for its overall service. Customers appreciate Samantha for her understanding and helpfulness, while Vincent is recommended for his step-by-step approach and color-matching abilities. Although Jon Michael - Salon & Goods offers quality hair services, improvements in appointment policies and communication are needed, particularly regarding their limited walk-in services, which are primarily focused on dry bar styling.