About 24 Hour Fitness
24 Hour Fitness in Rialto offers a clean, friendly, and motivating environment for fitness enthusiasts. This gym has thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, and personal training options, making it an ideal spot to recharge and improve one's well-being. The Rialto location is particularly noteworthy, as it is open 24 hours, unlike other 24 Hour Fitness locations. The spa and sauna are also available around the clock, which is appreciated by members who prefer to work out during off-peak hours. The staff, including the excellent customer service provided by Brooke, are consistently praised for their positive energy. The fitness coach, Dylan, is highly recommended for his thorough guidance and understanding of members' goals. While there have been some isolated incidents of equipment maintenance and cleanliness issues, the gym generally provides a welcoming atmosphere for its members.
I've noticed that 24 Hour has been remodeling their gyms lately, so this one is probably due soon.
Compared to other 24 hour locations this gym is incredibly small which also makes it overcrowded. Another thing I noticed was that they are lacking a lot of plates. It wasn't easy to find two sets of plates when I was working out. I bet it's even worse at busier times. Also, they're lacking on cable attachments which seems like there's 1 per machine. Lots of out-of-service treadmills too.
I came here today to get my membership, I was helped by Gilbert, great customer service, very detailed and professional. He made everything go smooth. I recommend this place and ask for Gilbert :)
Today I decided to switch over gyms, I came early this morning with a buddy. I found the sauna very useful. Gilbert helped my family and I with getting our memberships. He was great, very kind and informative.