Reviews for Taxstar Income Tax Services
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Monday: 7:30AM - 9PM
Tuesday: 7:30AM - 9PM
Wednesday: 7:30AM - 9PM
Thursday: 7:30AM - 9PM
Friday: 7:30AM - 9PM
Saturday: 8AM - 6PM
Sunday: Closed
Ratings
Google: 3.4/5Taxstar Income Tax Services
18305 Sherman Way, Reseda
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I am absolutely disappointed in TaxStar (Ken and Brent). After many years of doing my taxes, they are no longer whom I will go to for them. They made a mistake on my taxes last year which cost me $900 (that are now being taken out of my 2023 taxes smh), that I have to pay back to the IRS. PLUS, I didn't receive them until December!! I have emailed them to see what "WE" could do about it, still giving them the benefit of the doubt, but NOPE, they have completely ghosted me. Sucks because I always spoke so highly of them to others. Now, I can't even believe how they played me.
I am absolutely disappointed in TaxStar (Ken and Brent). After many years of doing my taxes, they are no longer whom I will go to for them. They made a mistake on my taxes last year which cost me $900 (that are now being taken out of my 2023 taxes smh), that I have to pay back to the IRS. PLUS, I didn't receive them until December!! I have emailed them to see what "WE" could do about it, still giving them the benefit of the doubt, but NOPE, they have completely ghosted me. Sucks because I always spoke so highly of them to others. Now, I can't even believe how they played me.
They use to do my taxes then I did them myself. I had tax years from the iRS from the years that they filed on my behalf. I called Ken & asked him to assist me to file a payment plan and sent these letters to him back in June. No response from Ken on the payment plan. As of today 8/24/2022 Had to call him he hadn't done anything and no follow up on any of my emails. He told me to call back again tomorrow. Unacceptable Regards Kim