About Hand & Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa provides professional spa experiences in Rancho Santa Margarita, CA, and surrounding areas. The spa offers various massage types, facials, wax-free hair removal, and spa enhancements like foot treatments and aromatherapy. It is open 7 days a week with extended hours and accepts appointments and walk-ins. A membership program is available, helping members save on monthly services and earn points. Some clients have reported mixed experiences. While the spa offers a relaxing atmosphere, some have found the front desk to be chaotic and stressful. A few clients have experienced inconsistent massage pressure and limited attention to problem areas. Communication issues have also been reported, including last-minute appointment cancellations and unclear pricing. However, others have had a fabulous experience, praising the spa's services, professionalism, and friendliness. Overall, Hand & Stone aims to help clients feel and look their best affordably.
Katie was awesome! I had a wonderful facial. Unfortunately, this company continues change up rules and lack full communication regarding gift card usage which my children have always purchased for me for gifts. We’ll be choosing another company moving forward.
Yajayra did a fabulous job today for my massage!! I had meniscus surgery on my L knee a week ago, and ACL reconstruction on my R knee 6 weeks ago… Yajayra did a fantastic job helping me modify so I could enjoy the massage without putting pressure on sensitive areas of my knees post op! She gave a wonderful massage!
I visited Hand and Stone RSM for the first time and enjoyed it a lot. All the staff is super friendly, positive, and professional. I had an appointment with Katie for a facial. She was very professional, attentive, and did a great job. I’d like to try their other massage services.