Above and beyond customer service from Associate Paulie! Paulie is phenomenal! Paulie's mustache alone deserves Employee of the Entire Store. Paulie is knowledgeable in tile projects and protrays an extensive interest in construction all together! Presentable, professional, and grateful! A total all-star! Greets everyone, helps everyone, and thanks everyone for shopping. Paulie's great sense of humor, phenomenal personality, retail skills, and stellar customer service are immeasurable compared to other places that we have shopped at. What an awesome associate! Excellent experience! Good job to the Floor & Decor Store Manager for finding Paulie!
November 2025
My husband and I had a great shopping experience here. We went on a Sunday evening to shop for shower tile and flooring. We were new at this so we had some questions about tile. That's when we met Paulie. He answered our questions, he explained the pros and cons of certain tiles, and helped us all the way until checkout. One of the best in his profession in my opinion. When you go here and want great customer service and professionalism, ask for Paulie.
November 2025
Thelma Trevino & Daniel, went way out of their way to ensure my experience was outstanding. They made me feel like family. It was an outstanding experience and all my questions were answered.
Above and beyond customer service from Associate Paulie! Paulie is phenomenal! Paulie's mustache alone deserves Employee of the Entire Store. Paulie is knowledgeable in tile projects and protrays an extensive interest in construction all together! Presentable, professional, and grateful! A total all-star! Greets everyone, helps everyone, and thanks everyone for shopping. Paulie's great sense of humor, phenomenal personality, retail skills, and stellar customer service are immeasurable compared to other places that we have shopped at. What an awesome associate! Excellent experience! Good job to the Floor & Decor Store Manager for finding Paulie!
My husband and I had a great shopping experience here. We went on a Sunday evening to shop for shower tile and flooring. We were new at this so we had some questions about tile. That's when we met Paulie. He answered our questions, he explained the pros and cons of certain tiles, and helped us all the way until checkout. One of the best in his profession in my opinion. When you go here and want great customer service and professionalism, ask for Paulie.
Thelma Trevino & Daniel, went way out of their way to ensure my experience was outstanding. They made me feel like family. It was an outstanding experience and all my questions were answered.