Above and beyond customer service from Associate Paulie! Paulie is phenomenal! Paulie's mustache alone deserves Employee of the Entire Store. Paulie is knowledgeable in tile projects and protrays an extensive interest in construction all together! Presentable, professional, and grateful! A total all-star! Greets everyone, helps everyone, and thanks everyone for shopping. Paulie's great sense of humor, phenomenal personality, retail skills, and stellar customer service are immeasurable compared to other places that we have shopped at. What an awesome associate! Excellent experience! Good job to the Floor & Decor Store Manager for finding Paulie!
About Floor & Decor
Floor & Decor is a hard surface flooring store known for its wide selection and everyday low prices. Customers can find a variety of quality, in-stock flooring and installation products, including beautiful tile, wood, and stone. The store offers free design services and has a dedicated PRO services team for professionals. Many reviews highlight the friendly and helpful staff, especially Associate Paulie, who provides exceptional customer service. Customers have praised Paulie for his extensive knowledge in tile projects, his professional and grateful attitude, and his great sense of humor. The store is clean, well-organized, and features many displays showing what the products look like when installed, making it easier for customers to choose. Staff members are quick to assist, with some going above and beyond, even helping to carry heavy items to the car. Overall, Floor & Decor is appreciated for its variety, knowledgeable staff, and commitment to customer satisfaction, making it a top choice for all flooring needs.
Reviews
This store is really nice! It's definitely better to go in person than to order online! Paulie is the employee that helped me and my mom pick out tile for my bathroom! He was very nice, patient, and knowledgeable about the tile selection. He picked the perfect designs and gave us great options along the way. He also loaded the heavy slabs on the cart and put them in the car for us! We didn't even have to ask him. We had a great experience because of Paulie. My bathroom is gonna look great
Today my husband and I were in search of porcelain tile for our new (in process) bathroom. We were a bit confused at first, but thankfully LUCKY approached us to ask if we needed any help, LUCKY actually helped us ALOT! he is very knowledgeable of floors and colors. Im very content, and very satisfied with my purchase thanks to LUCKY who made me feel like I was making the right choices.
Photos
Hours
Monday 7AM - 8PM
Tuesday 7AM - 8PM
Wednesday 7AM - 8PM
Thursday 7AM - 8PM
Friday 7AM - 8PM
Saturday 8AM - 7PM
Sunday 10AM - 6PM
Good to know
- has installation services
Location
8250 Day Creek Boulevard, Rancho Cucamonga, CA 91739
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