About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including Tarte, Fenty, and Chanel. Customers appreciate the store's vast selection of over 25,000 items, including exclusive brands like Kylie Cosmetics and Olaplex. The staff at Ulta Beauty is known for their kindness and helpfulness, providing A1 customer service. Many shoppers have shared positive experiences with associates who go out of their way to assist, such as speaking multiple languages to help customers. The store also offers a Salon where clients can receive hair, skin, makeup, and brow services, with the option to book appointments online or walk in for services if stylists are available. First-time visitors have praised their in-store experience, highlighting how associates guide them to the products they need and ensure a smooth checkout process. Beauty advisers, like Alyssa, are recognized for their expertise in matching customers with the right products, enhancing the overall shopping experience. With a focus on customer satisfaction and a commitment to conscious beauty choices, Ulta Beauty continues to be a favorite destination for beauty enthusiasts.
Customer service is always so bad here. They never give me my free gifts. The customer service alone makes me drive to another town to shop there instead. It always feel like I’m a burden here.
I'd like to give recognition & thanks to Maria at this Porterville store .
I went in seeking help on a product on Jan 7th of 2025 she was sweet courteous & so knowledgeable
She not once complained she gave all her attention & time
Thank you Maria I bless you in the Lord
Ulta you made a wise choice
You don't find this anymore anywhere
I always love going to this location contrary to some comments left on here every single person in this store has been extremely kind and helpful. A lot of the employees while working on keeping the store stocked and cleaned will drop what they doing to help. Heather is the absolute best! She’s is such a sweetheart while waiting for help I saw her use the very little Spanish she knew to help a Spanish speaking customer and it really made my day that instead of saying sorry we don’t have a Spanish speaking employee she made sure any way she could to help the customer. A1 customer service highly recommended.