Vetco Total Care Animal Hospital

Jan 2024

My pug was limping and this location was the only one that had the earliest appointment. Dr. Landa and the nurse Daniela were so kind and attentive with my dog. She usually hates the vet but she was wagging her tail and felt really comfortable in there care. Thank you so much for the amazing care although this location is a bit far I will probably come back.

Dec 2023

This review is for Vetco Total Care. This year I have become a cat daddy. This was my very first kitten. Since it was a stray abandoned from its litter I wanted to ensure the kitten's health is well. Although I went to a different Vetco for my kitten's initial shots, I came to this location's Vetco to inquire about spaying. I am not sure if it was bad timing but I've had a difficult time find a spay/neuter facility that was accepting new animals. I reached out to many different places and resulted to no avail. My last resort was to go to Vetco and I honestly did not want to go this route as it was going to be a pricey one. But I did. I felt that my kitten should be taken care of before it goes into its first heat cycle. (not sure if this is really an issue or not) I made my appointment online with ease. Shortly after I received a call from the location and set up two appointments. First was for preop and the other was for the actual operation date. It amazed me how much further into the year we had to schedule but as I mentioned earlier, I wanted to take care of it prior to the kitten's first heat cycle. All the staff that I have met were nice and clear about any information or updates on my cat. We completed the preop and all that was left was the operation date. What I didn't like about the operation date is they set me up for an early time. There was no one at Vetco to greet me at the door as it was locked. I did see some Petco employees walking into the store but the store doesn't open for another 2 hours. So what do I do? While while waiting outside. I watched employees walk in. Asked about getting attended as I had an appointment. Called a couple of times but no one was available to receive my call. Then finally a Vetco employee walked up and asked if I had an appointment. From there I was attended to and made the kitty drop off. Later in the afternoon I came to pick up my cat and had some instructions to follow. A week later we came back for a follow up and my cat was doing great with her recovery. Other than the cost and waiting outside for some time to get someone's attention, I am pleased with the service and speaking with vet about any questions or concerns I may have had at the time. Parking: huge private lot VERDICT: Rise and repeat

Nov 2023

Took my kitten in to get her shots was told she needed one more set and would be up to date everything done, so off we go get there girl comes out is going down through things and says she needs such and such well that was done last time she was there, then they take her back come out are ringing us up says when do u want to schedule her last appt I looked at her and said she's done she goes no she isn't they were definitely trying to pull a fast one to get more money, I have all the papers saying what she had and she is all up to date on her shots, be careful peeps don't let them try and talk u into something your baby has already had