About Exer Urgent Care
Exer Urgent Care provides generally good care with friendly and helpful staff, including doctors and nurses who are praised for their attentiveness and skill. The facilities are consistently described as clean and modern. Patients appreciate that the clinic opens early, making it easier to get checked in and seen within a reasonable time, such as for a sports physical. However, some patients have experienced long wait times, with one waiting over two and a half hours to see the doctor. The check-in process has been noted as confusing and frustrating due to frequent changes and reliance on online forms, which may exclude patients uncomfortable with technology. Parking availability can also be limited at certain times. While phone calls are not always answered efficiently, the in-person experience remains generally positive. Patients also value the professionalism of the doctors, with one noting the doctor’s thorough explanations and quick diagnosis.
The staff was very friendly and professional, and the wait time was short. The provider took the time to listen to my concerns and explained everything clearly. Overall, it was a smooth and reassuring experience.
Dr. Pham was very kind, attentive, and professional. He took the time to listen carefully to my concerns, explained everything clearly, and made sure I felt comfortable with the treatment plan. I really appreciated how patient and thorough he was—it made the whole visit feel reassuring and positive.
This was my 1st time visiting Exer Urgent Care in Porter Ranch. I brought my international student in for a Sports Physical. As soon as we walked in we were greeted with a smile by Angelo M.
He explained what we needed to do. As my student was putting in his information on the tablet he was having a problem in continuing. I told Angelo and he immediately came to our rescue. He saw what the problem was and got us through to the next steps. As I started to enter information on my phone, I said oh no my phone's battery is going to dye soon. Immediately Angelo got me a charger for my phone to use. He then explained more about the form we had brought. He then stated...read full review
Dr Pham is the BEST doctor! We trust him completely and he is the official
Doctor of our whole family of five now. If you need medical care, ask for Dr. Pham! It doesn’t get better!