From Exer Urgent Care
We are more than your average walk-in clinic. We are staffed by highly experienced medical professionals and offer an array of innovative patient services, including VirtualCare by Exer, our telehealth feature, and an online Patient Portal for easy access to your test results. We accept most PPOs, some HMOs, Medicare and Medi-Cal, as well as cash for treatments covering a wide range of daily, urgent needs: coughs and colds, asthma, headaches, eyes, , lacerations, sore throats, pneumonia, shortness of breath, sinusitis, skin infections, abscess drainage, ear pain, kidney infections, abdominal pain, urinary tract infections, back and neck pain, sprain and joint injuries, pre-operative consults, digital x-rays and more.
Google: 3.9/5
Exer Urgent Care provides generally good care with friendly and helpful staff, including doctors and nurses who are praised for their attentiveness and skill. The facilities are consistently described as clean and modern. Patients appreciate that the clinic opens early, making it easier to get checked in and seen within a reasonable time, such as for a sports physical. However, some patients have experienced long wait times, with one waiting over two and a half hours to see the doctor. The check-in process has been noted as confusing and frustrating due to frequent changes and reliance on online forms, which may exclude patients uncomfortable with technology. Parking availability can also be limited at certain times. While phone calls are not always answered efficiently, the in-person experience remains generally positive. Patients also value the professionalism of the doctors, with one noting the doctor’s thorough explanations and quick diagnosis.