Proactive Work Health Services is known for its friendly staff who strive to provide quick and efficient service. They offer DOT physical renewals, drug screens, and job physicals. Patients typically fill out forms and are called in within 10 minutes, although wait times to see the doctor can vary. Some reviews mention waiting times of an hour, while others report waiting for only 15-20 minutes. For work-related injuries, patients have noted the care and kindness they received. Despite some lower-rated older reviews, this business is generally considered to be one of the better options for these services in the area.
Excellent customer service at front desk. All employees here are very helpful and kind. The facility is very clean and a lot of available seating. The doctor's here are amazing. They are very thorough and care about their patients. Every time I come here I feel like I'm priority. Thank you proactive staff for always being so accommodating.
- Carmen Ferro
This location is way better than the one in Ontario.. feel like the employees really try, understand an do the most for there clients,
Shout out to Irwin in physical therapy for being ver6 helpful an making my experience the best 👌 👍
staff are very friendly and try to get things done quickly. been coming here for a few years now for periodic DOT physical renewals and drug screens for the company I work for. almost every time I come here, I just fill out a few forms, and within 10 mins or so I'm called in to start what I need to do. although sometimes once the majority of the physical is finished and its time to see the doctor, there have been times that I've had to wait like an hour or so. but other times I only had to wait about 15-20 min. I guess it varies on how packed they are with other patients. even then, seriously surprised at some of the low star reviews. (but then again some of them are… read full review
502 South Garey Avenue, Pomona, CA 91766
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