Front staff is rude and doesn't answer the phone. It is difficult to get an appointment. It takes a month or two and it's usually with the NP. I have shared this with Dr. Perez. When I do see him, he is attentive to my health and discussing results.
The rudeness over the phone is just disgusting and the lack of professionalism is ridiculously disturbing. Seeing a PA at that place is like playing Russian roulette, they always seem so confused. The only time I have full confidence at this place is when I see Dr Perez, he’s the only exception.
Very rude at times take forever to get a callback or make appointment phone just rings and no one answer. Takes forever to get referrals. I like dr. Perez but he never sees his patients always nurse practitioner. Linda Simmons Hunter
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2776 North Garey Avenue, Pomona, CA 91767
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