About McClean
McClean, the premier laundromat in Pomona, CA, offers exceptional express laundry and fluff and fold services to cater to all your laundry needs. With a friendly and helpful staff, such as Kelly, who goes above and beyond to assist customers, McClean ensures a stress-free and efficient laundry experience. The laundromat boasts a clean and modern facility, equipped with reliable commercial washers and dryers. Customers can conveniently pay with all major credit cards, making the process seamless. McClean also offers a convenient drop-off, wash, fold, and delivery service, catering to those with busy schedules. Customers consistently praise the exceptional customer service provided by the staff, particularly Cici and Lisa, who are described as tremendously helpful, polite, and friendly. The laundromat's efficient operations and organization ensure that customers' laundry needs are met promptly, even with large loads such as queen-size comforters. Whether you're in need of express laundry services or a full-service fluff and fold option, McClean is the go-to destination for reliable and affordable laundry solutions in Pomona, CA. With its commitment to customer satisfaction and a focus on providing a stress-free experience, McClean has established itself as the premier laundromat in the area.
This is a nice clean and safe laundromat with all new machines. The machines were quick normal wash $6 and normal dryer $0.50 . I haven't been in a laugh drymat in years but I was in a hurry it took me less than an hour to wash and dry 3 loads of laundry.
My only gripe is that the vending machines were barely stocked. Make sure to have your own detergent and whatever you use.
It was nice to see Kelly's friendly face again for my second time visiting this laundromat. She asked why I hadn't dropped in over the last couple of months as I shared that my 2021 MAYTAG washer at home had broken down again for the fourth time in the last six months. Granted, I'm glad I had sense enough to buy the five-year extended warranty, which has covered all the past service calls including parts. She said she felt bad for my misfortune but was glad to know that I had chosen to return to McCleans to do my laundry during this downtime. The things I will share about Kelly are that she is very friendly, welcoming, and funny along with being very helpful. On this visit, along with my usual dark, light, and white clothes to be washed. I brought in a queen-size comforter I had no idea how much laundry cleaning stuff I would need to take care of the task. She gladly gave me her advice and it turned out perfectly washed and dried. In my opinion, this is why she is such an asset to this business. Mind you, she helped me while taking incoming phone calls, making sure all was tidied up in the shop, and doing the Fluff & Fold service this location offers to their Customers. I also had no idea the volume of laundry that is brought in and goes out of this place. She is amazing at it and keeps it moving and organized to make sure she meets her client's deadlines. I know I'll be back for the next couple of weeks because I've been offered a Tech to come to my home after multiple attempts to repair my washer, that an inspector will be dispatched out for a determination if my washer will fall into the "Lemon" category. If so, Home Depot/AURION 3rd party repair company will offer a full refund of my purchase price, which I can then use to buy a new machine. That all sounds like a pretty sweet offer but, as we all know the prices of these machines over the last couple of years that I've owned mine, have gone up. So in the end, I'll still need to come up with the difference in cost. And who likes having to do that? However, a lesson learned, I'll be buying the extended warranty plan for the next machine too.See you next week Kelly. Cordialement,Michael of Pomona
I came in with low expectations and left with experience of great customer service, clean and working machines and quick time spent in building. Cici and lisa both were tremendous help and very polite and friendly. 10/10 definitely coming back when i have laundry to do.