About Serviceware -Apple Authorized Service Provider
Serviceware, an Apple Authorized Service Provider, has been serving the San Francisco Bay Area since 1981. They specialize in warranty and out-of-warranty hardware repairs for all Apple products and Lenovo Think branded products. Over the years, Serviceware has built strong relationships with a variety of clients, including startups, small to medium-sized businesses, government entities, educational institutions, and Fortune 500 companies. Customers consistently praise Serviceware for their exceptional customer service and knowledgeable staff. One reviewer highlighted the quick turnaround and high quality of service, stating they would not trust their devices elsewhere. Another customer shared a positive experience with an iPhone 13 repair, noting that quick repairs saved them from spending over $2,000 on new devices. Additionally, a reviewer appreciated the clear explanations provided throughout the repair process and the reasonable flat fee quote for a MacBook Pro battery replacement, which included all costs. Overall, Serviceware is recognized for its responsiveness, reliability, and effective solutions. Many customers express their intention to return for future repairs, reflecting the trust and satisfaction they have in the service provided. Their commitment to customer service and clear communication makes them a top choice, especially for Lenovo and Apple products.
Echoing all the other reviews for Serviceware — you'll find the highest quality service with a quick turnaround here. I wouldn't trust my devices elsewhere!
Justin and Jenn are dedicated, trustworthy, communicative, and knowledgeable. I brought in an iPhone 13 for a stuck power button and a 2017 MacBook Pro for a battery replacement, and both of my experiences were phenomenal. Their quick repairs saved me from spending > $2k on brand new devices!
I want to highlight my experience with the MacBook Pro battery replacement. Apple has a policy that requires third party service providers to send certain laptops to Apple for repair, and my laptop fell under...read full review
I like this apple and limited lenovo device service center. I went with appointment for iphone battery replacement (older model) and staff there , was knowledgeble , helpful to get it done on time
I recently had a fantastic experience at ServiceWare in Pleasanton. My Lenovo laptop suffered a faulty motherboard, and as someone who relies heavily on my computer, I was quite worried about data loss and downtime. Thankfully, I had an extended warranty, but what truly impressed me was the exceptional service I received from the shop.
The technicians were incredibly attentive and went above and beyond to ensure a smooth repair process. They thoughtfully moved my SSD hard drive to an external casing, allowing me uninterrupted access to my data while they worked on the laptop. This level of care and foresight truly put me at ease.
Once the motherboard was...read full review