Reviews for Chew Family Dentistry - Carrie Tran, DDS
Write a reviewHours
Monday: 8AM - 5:30PM
Tuesday: 7:30AM - 5PM
Wednesday: 8AM - 5:30PM
Thursday: 7:30AM - 5PM
Friday: ClosedSaturday: ClosedSunday: Closed
Tips
accepts credit cards accepts insurance women-owned gender-neutral restrooms open to all
Ratings
Google: 4.5/5
Facebook: 5/5
Nextdoor: 56 ❤️Map & Location
4430 Willow Rd STE J, Pleasanton
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I came to Dr. Chew and Dr. Tran's office a couple years ago after having a negative experience at another dentist's office. A coworker recommend them. After many visits, I have nothing but positive things to say. Everyone is kind and communicative. Dr. Tran and Olivia recently took care of cavity fillings I needed, and they were so efficient and great. Dental hygienists take the time to explain strategies to take care of your dental health. I also appreciate that they often let you know what they are about to do before they do it so you are engaged with the process. I'd recommend!
I usually don't look forward to my dentist visits. So I was surprised at feeling irritated when my late March appointment got postponed due to COVID. And annoyed when it was rescheduled not a month or two later, but over 6 months later while they figured things out. Well, I'm happy to report that they aced the figuring things out part - my appointment earlier this week was flawless. The practice sent a text reminder the day before with a clear check-in protocol, all staff wore proper masks, plexiglass safety shields were installed in the right places, and social distancing was enforced. I arrived on time and filled out a form certifying I was covid free. They did a temperature check and escorted me to the familiar surroundings of the room where I've had my teeth taken care of for a few years now. My usual hygienist Melinda and dentist Dr. Steven attended to me - consultation, X-Rays, cleaning, flossing, polishing, chit-chat - it felt so normal, I forgot we were in the middle of a global pandemic. Checking out was a breeze, I happily took some pictures for this review as I walked away. I can't wait to return in Spring, COVID or not!
I am one happy patient and my BIG smile shows it!I am BLESSED to have a brilliant dentist like Dr. Steven Chew. He provides comprehensive and state-of-the-art dental care. He is kind and caring; he has a comforting and gentle nature. He takes time to explain dental procedures and outcomes. I could not be happier with the results of the wonderful dental work he’s done for me (and my family).Every aspect of my interactions with Dr. Chew, his dental assistant, hygienist, including his lab partners have been excellent. The front desk staff are kind and friendly; they demonstrate true professionalism. When I walk in the practice, I am always greeted with a smile. They make...read full review