About Pismo Family Practice
Pismo Family Practice has been praised for its attentive and caring staff. Patients appreciate the providers, including Suzan and Suzy, who listen carefully, ask questions, and offer personalized care. The practice is known for doing more than the minimum, following up with patients and addressing their concerns. Patients value the friendly, straightforward approach of the staff and the ability to speak with real people when calling the office. The providers are recognized for their honesty and dedication, with one patient successfully quitting smoking after being advised by the medical team. Overall, Pismo Family Practice offers compassionate, responsive care that makes patients feel understood and well cared for.
I felt that I needed to share my experience with my grandmother at her last appointment. The receptionist Amy was very rude and apathetic towards both me and my grandmother. They squeezed us in for a last minute appointment which we were very grateful for. When we showed up all of the lights in the lobby were turned off and I received a lecture from Amy about being charged a late fee. I had not realized when we made the appointment but they scheduled us at the time the clinic closes. We were 10min late because I had to push my grandmother up their parking lot in her wheelchair. I had called ahead of time to let her know we were running late and she said we had to be there...read full review
I’ve been going to Pismo Family Practice for about 27 years. I’ve had Dr. Weiss and also different PAs. Currently Suzan is who I see. She listens to me, ask me questions and even if I’ve seen another doctor for any kind of reason will help me out. Recently, I went to a podiatrist as I had foot pain now I’m in a boot but with no pain medicine. She asked me do you have a burning sensation in your feet and I said yes so she sent a prescription in. That’s what we need more people that listen to you.
I am relieved to find a practitioner that asks questions and does more than just the minimum. After a sleep study I got a follow up call asking if I want to pursue it further. After a decade with CHC I had forgotten what care can be like. I also have had to call the office a couple of times and was shocked to have a human answer the phone and transfer me to another human who took care of my needs. I was surprised by the 100$ fee but if it allows them to be more responsive than other offices I am happy to pay it. Thank you!