I went in looking for a certain scent, which they had! The staff were very kind and patient. They went out of their way to make sure I found what I was looking for. Unique and friendly local businesses like these are important in the Petaluma community and is what makes it so special. Please give them your money.
October 2025
I come here occasionally for massages and lately I’ve been coming every few weeks. I started calling Michelle “the good habit I just don’t want to break.” I highly recommend the massages here; I have a friend who will only buy her makeup products here due to the quality of ingredients. And it’s the only place I buy my botanicals.
June 2024
I've been going to Soft Shell for years for my facials and will not go anywhere else! I highly recommend you see Molly for your skin care needs. She's really great at recommending services based on your skin type and doesn't try to upsell you on the most expensive treatment. She's professional, has great attention to detail, and is so pleasant to work with. I always feel so refreshed and recharged after her facials.
I went in looking for a certain scent, which they had! The staff were very kind and patient. They went out of their way to make sure I found what I was looking for. Unique and friendly local businesses like these are important in the Petaluma community and is what makes it so special. Please give them your money.
I come here occasionally for massages and lately I’ve been coming every few weeks.
I started calling Michelle “the good habit I just don’t want to break.”
I highly recommend the massages here; I have a friend who will only buy her makeup products here due to the quality of ingredients. And it’s the only place I buy my botanicals.
I've been going to Soft Shell for years for my facials and will not go anywhere else! I highly recommend you see Molly for your skin care needs. She's really great at recommending services based on your skin type and doesn't try to upsell you on the most expensive treatment. She's professional, has great attention to detail, and is so pleasant to work with. I always feel so refreshed and recharged after her facials.