About Soft Shell

Soft Shell is a day spa located in historic downtown Petaluma, established in 1996. It specializes in relaxation, healing, and rejuvenation, offering CAMTC Certified Massage Therapy, therapeutic facials, body treatments, and expert waxing performed by licensed professionals. Customers appreciate the skilled staff, like Kelsey, who provides exceptional massage therapy, pinpointing sore spots and leaving clients feeling relaxed. Shakira is praised for her facials and product recommendations, ensuring clients leave refreshed with flawless skin. The spa also features a boutique that carries professional skincare lines, local handmade soaps, and a variety of thoughtful gift items, making gift-giving easy. The environment is inviting and professional, with practitioners who are skilled and caring. The spa's gift shop offers amazing bath products, perfect for self-care or gifts. Additionally, Lisa, known for her lash and brow services, has reunited with her loyal clients at Soft Shell. With options for pick-up and shipping, Soft Shell remains a top destination for relaxation, self-care, and thoughtful gifts.

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Reviews for Soft Shell

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  • Feb 2026

    I went in looking for a certain scent, which they had! The staff were very kind and patient. They went out of their way to make sure I found what I was looking for. Unique and friendly local businesses like these are important in the Petaluma community and is what makes it so special. Please give them your money.

  • Oct 2025

    I come here occasionally for massages and lately I’ve been coming every few weeks.
    I started calling Michelle “the good habit I just don’t want to break.”
    I highly recommend the massages here; I have a friend who will only buy her makeup products here due to the quality of ingredients. And it’s the only place I buy my botanicals.

  • Jun 2024

    I've been going to Soft Shell for years for my facials and will not go anywhere else! I highly recommend you see Molly for your skin care needs. She's really great at recommending services based on your skin type and doesn't try to upsell you on the most expensive treatment. She's professional, has great attention to detail, and is so pleasant to work with. I always feel so refreshed and recharged after her facials.

Hours

Monday: 10AM - 6PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 6PM
Sunday: 10AM - 5PM

Tips

by appointment only wheelchair accessible accepts credit cards accepts android pay accepts apple pay quiet garage parking, street parking women-owned offers military discount gender-neutral restrooms open to all bike parking

Location

18 Kentucky St #10, Petaluma

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