We had a terrible experience just in the process of getting a quote. Multi-City Exterminators must be a very lucrative business because they are great at driving customers away. After having a follow-up conversation with Jeff on the phone, he proceeded to start yelling and saying how pissed he was that we even bothered to ask for some sort of update or communication from him. Apparently asking for his follow through after 4 days is too much. Take your business elsewhere.
March 2024
I'm not one to leave many reviews but my experience with this company was horrendous. So horrible that I've already reported them to structural pest control board. I am writing here to help others avoid the deception and headaches I encountered. Please use a different company! In October 2023, I reached out to Jeff Williams from Multi- City Exterminators for Termite treatment of my newly bought condo. I had received in the escrow inspection report that there was "what appear to be dead termites under the kitchen sink". Prior to meeting with Jeff, I had the company Terminex also do an inspection on 9/28/23. They offered to do Heat treatment, but I declined... read full review
November 2023
I'm REALLY upset but going to try to leave an objective and factual review. We had our house inspected by Multi-City in February 2020 when we bought it and the inspection seemed thorough and uncovered multiple termite problems. We had some remodeling done then scheduled the tenting/fumigation for April 2021. We were out of town for this but neighbors sent photos of the tents up so we could only assume it was completed properly. Fast forward a few years to April 2023 and I started noticing little things - namely when I was cleaning the floors some of the oak hardwood had small but visible spots of termite damage. We had had the floors refinished before we moved in... read full review
We had a terrible experience just in the process of getting a quote. Multi-City Exterminators must be a very lucrative business because they are great at driving customers away. After having a follow-up conversation with Jeff on the phone, he proceeded to start yelling and saying how pissed he was that we even bothered to ask for some sort of update or communication from him. Apparently asking for his follow through after 4 days is too much. Take your business elsewhere.
I'm not one to leave many reviews but my experience with this company was horrendous. So horrible that I've already reported them to structural pest control board. I am writing here to help others avoid the deception and headaches I encountered. Please use a different company! In October 2023, I reached out to Jeff Williams from Multi- City Exterminators for Termite treatment of my newly bought condo. I had received in the escrow inspection report that there was "what appear to be dead termites under the kitchen sink". Prior to meeting with Jeff, I had the company Terminex also do an inspection on 9/28/23. They offered to do Heat treatment, but I declined... read full review
I'm REALLY upset but going to try to leave an objective and factual review. We had our house inspected by Multi-City in February 2020 when we bought it and the inspection seemed thorough and uncovered multiple termite problems. We had some remodeling done then scheduled the tenting/fumigation for April 2021. We were out of town for this but neighbors sent photos of the tents up so we could only assume it was completed properly. Fast forward a few years to April 2023 and I started noticing little things - namely when I was cleaning the floors some of the oak hardwood had small but visible spots of termite damage. We had had the floors refinished before we moved in... read full review