About JEAN'S LOCK & KEY SERVICES
Jean's Lock & Key Services is a reliable and customer-friendly locksmith business that caters to a wide range of lock and key needs. Customers consistently praise the quick and efficient service provided by the staff, particularly Bryan, who is described as knowledgeable, friendly, and helpful. The business is known for its fair pricing, with customers reporting that the costs for services such as key copying and rekeying are significantly lower than what they would have paid at a dealership. The staff is also praised for their willingness to go the extra mile, whether it's replacing a cable to ensure a key can be properly programmed or finding the exact garage door opener a customer needs. While the overall experience is positive, one customer did note that they were not informed upfront about the credit card machine being down, which led to an inconvenience. However, this appears to be an isolated incident, and the majority of reviews highlight the business's commitment to providing excellent service and solutions to its customers.
Needed 3 locks rekeyed and 3 copies of keys as well. Stanley took care of it in about 15 minutes while helping other customers at the same time! Quick service and fair prices! Found me a new locksmith for all lock and key needs!
I called on a Sunday to see if they were open. The guy on the phone said to come over. I went and waited a little for the store to open because the guy on the phone was not the same guy who opened the store. I found out later that there's two locations and the store owner was the one I spoke to on the phone and the guy who opened up the shop was an employee who lived just a few blocks away. Bryan, the employee, was blue-collar friendly and we chatted it up. I came in there to get a 2004 Honda CR-V key copy made. I didn't realize the key I had, had a chip in it and so the keys aren't cheap. It took some programming with my car and definitely needed a specialist to make the copy. Bryan knew his stuff. He even knew that the cable in my car that he needed to hook up the key-programming device to wasn't the right/original cable so he replaced my cable with one that would work with his device, at no charge. Although it took some time, because I had the wrong cable initially, Bryan was patient and diligent to get the work done. The key cost $80, but I know if I went to the dealer, it would cost at least $120, so I know I got a good deal.I looked around and saw something else I wanted. My dad who lives in Hawaii needed an extra garage door opener. I saw one in the store and Bryan was helpful in getting the exact same one. He told me to ask my dad for a picture of the garage door opener. In about 2 minutes of getting the picture, Bryan was able to find the exact same garage door opener and was knowledgeable on how to program it. That was $40, which is cheaper than at other places. This place has a bunch of knick-knacks and Bryan is friendly, knowledgeable, and freely offers up information/advice that may help you with what you need done. I'd definitely come back here again!
This is one place I will surely recommend to everyone. Brian was very helpful in every way. Will never forget the guy who is from New York. I found a real friend in one day. - Josef