About JCPenney Portraits
JCPenney Portraits receives positive feedback for its talented photographers and efficient service. Customers appreciate the skill of photographers like Gen and Grace, who create beautiful family and corporate photos. Gen successfully captured smiles from young children during a quick 15-minute session, while Grace accommodated last-minute requests for corporate headshots, providing high-quality images at reasonable prices. Many customers mention the availability of discounts, making the service affordable. Additionally, Bree stands out for her exceptional multitasking abilities and professionalism, even when facing challenges in the studio. However, some customers express frustration with management practices, particularly regarding support staff being kept on the phone during busy times, which can hinder the customer experience. Overall, JCPenney Portraits is recommended for its quality photography and friendly staff, with hopes for improved management support in the future.
We had such a great experience with ISACC our photographer! He was incredibly kind, patient, and so well‑coordinated throughout the entire session. He guided us with poses, kept the energy fun and relaxed, and made sure everyone looked their best. The photos came out beautiful, and the whole process felt effortless thanks to their professionalism. Highly recommend for anyone looking for someone who’s both talented and genuinely pleasant to work with.
Did a family photoshoot, Asia was quick and did an amazing job as we had 2 little ones and a dog. Gen the manager was great at helping us to organize the pictures and pick a good package for the prints, extremely patient and kind. Definitely coming back again! You guys do great work:)
I made my appointment a month in advice. I got a call a two days to conform and then a call the day before. My appointment was at 1pm. At 11:15am I get a call asking if I can come in sooner or later. The early time being at 12pm which was too soon. The later time was 5pm. So I pick the later time the employ telling its because they are alone. I was a little frustrated with the time change. When I showed up there was only one employee. We had to wait for the session before us to pick their photos. So I was little frustrated with the wait, but the employee Jason J made up for the wait. My friend and I wanted to do a cheesy photo shot. Jason J rocked it. He gave us the best...read full review