About Whiteswan Pools & Spas
Whiteswan Pools & Spas is a family-owned business that has been operating continuously since 1974. They offer affordable swim spas, hot tubs, and everything necessary to keep customers and their families in hot water. The business has made a name for itself by providing the best customer service in the industry. Every spa in their showrooms has been hand-selected by their experts, ensuring excellent quality regardless of the model chosen. They are also a licensed contractor, allowing them to create custom pools and spas, including fiberglass hot tub installations. Customers have praised the knowledgeable and friendly staff, particularly Lupita and Debra, who have provided exceptional service. Lupita is described as an absolute pleasure to work with, greeting customers with a big smile and making the entire experience enjoyable and stress-free. She has been praised for her expertise, patience, and willingness to answer all questions. Debra, too, has been commended for her excellent customer service, helping customers select the perfect spa and guiding them through the process.
Lupita was an absolute pleasure to work with. She greeted us with a big smile and made the entire experience enjoyable and stress-free. She answered every question we had and went out of her way to make sure we left with all the information we needed. Highly recommend asking for her!”
Purchased an Artesian IRIS salt water Garden Spa from Debra at Whiteswan Pool & Spa, after meeting her at the Home Show in Santa Barbara. What great customer service! Debra patiently answered all my questions and helped me pick the perfect spa which I’ve had for a year and use every day. The delivery team was excellent, set everything up including the umbrella. I’ve been back to purchase product, have my water tested, and just finished my first water change. Lupita walked me through every step and made it so easy. Would definitely recommend Whiteswan if you are looking for a relaxing spa!
I bought my Dimension One spa from Whiteswan almost exactly one year ago. Darren was my sales person and he was very friendly and knowledgable. After negotiating a fair price for the spa, I threw them a curveball by telling them that I needed to have it installed within the next 2 days (for a big mother's day party I was throwing). They were able to accommodate my request and had it delivered, connected, filled, and running perfectly within 2 days of purchase. The installation guys were very nice and very careful moving it into my backyard. Spa has been perfect ever since. Since then, I have stopped by their store in Oxnard many times for supplies, etc. They are always friendly, courteous, and helpful. I've interfaced with Lupita and Deborah on several occasions and they are always willing to help me with a smile. In addition, I get a 15% discount on products since I bought my spa there and the prices are lower than what those products cost on Amazon! Very satisfied customer.