Orange Veterinary Hospital: Lee Belinda DVM

Dec 2023

Total lack of Professionalism ,Integrity and Accountability This 1 star review is added to the already 50 1 star current reviews on Yelp of Dr Lee and VCA Orange. Was referred to Dr Lee for a consultation for my bull dogs cherry eye from my vet. In the consultation she assured she has done lots of them and he was a good candidate for the surgery. After the surgery his eye remained swollen for an extend time forcing him to wear the cone for almost a month- twice the normal recovery time. I expressed my concern, and she explained every dog reacts differently and eventually the swelling went back to normal. 10 weeks later the surgery failed and the cherry eye resurfaced. I know this is a possibility of this surgery and was very aware that it could resurface. It's how Dr Lee handled it which was shocking. In her examination after the surgery failure she proceeds to tell me because he is an allergic dog that he "self Inflicted " by scratching at his eye" and that's why the it re-appeared . No offer to redo the surgery as NOW he is not a good candidate for this procedure. I explained to her he is with me all day and I have never seen him scratch his eye . She continued and on about his paws, ears and eye were irritated and he has allergies. Also as a note she examined him two months after the Cherry Eye resurfaced and has no idea what his condition was two month previously as his last exam with her he showed no signs of allergies . She was adamant the surgery was successful and he caused the failure. . If this is the case (which I do not believe is)Why as a professional Veterinarian would she never ask if my dog every has periods of scratching from allergies in the pre-surgery consultation to see if he would be a good candidate .I will tell you why....I since have consulted with an eye surgeon and in their words an allergic dog is not an issue. It is a convenient explanation of why the surgery failed . Could it be that the surgery just failed with your procedure. (Of course, it could) Which I know can happen and the procedure that was done just did not work. I still would not have been happy about the outcome and this review would have not been posted. You blaming it on the animal is really sad and disappointing. Total lack of professionalism, integrity and accountability -Stay away

I brought my dog here because I think she was having an allergic reaction of some kind. The nurse and the receptionist were so sweet but honestly I left SO disappointed. I spent $450 and got no answers about what could be happening with my girl. I didn’t expect miracles, maybe just come conversation. I never leave reviews but honestly I left wanting to cry about the crazy amount of money I spent and the answers I didn’t get. So bad. It sucks that pet owners who don’t want their babies to suffer can’t get some help or advice when needed.

Feb 2021

Let me start by saying that I was impressed from the start . It was easy to make an appointment, they were friendly and informative. The day of the appointment I got a reminder text which I loved.. was not sure how I would feel about not being able to go in with him but when we got there we called and they went over my concerns and came out and got Rocco .. our fur baby is only 8wks old . So once he was seen dr called and went over what she recommended we were able to get all that we wanted for him and more. I was not only extremely happy with their customer service but they care about the fur babies. And you can tell. Thank you VCA Orange